Terms & Conditions

1. Booking and Confirmation

• All bookings must be made in writing via email or our booking platform.
• A 40% deposit is required to confirm your booking, with the balance due at least 30 days before the safari start date.
• Bookings made less than 30 days before departure must be paid in full.

2. Cancellations and Refunds

• Cancellations must be received in writing.
• More than 30 days before safari: 70% refund of total cost.
• 15–30 days before safari: 50% refund of total cost.
• 7–14 days before safari: 25% refund of total cost.
• Less than 7 days before safari: No refund.
• No refunds are issued for no-shows or unused services.

3. Payment Terms

• All payments must be made via bank transfer
• Client is responsible for any transaction or bank fees incurred.
• Failure to make payment on time may result in cancellation without notice.

4. Changes by the Client

• Requests to change itineraries must be made in writing.
• Changes may be subject to additional charges, especially for last-minute modifications.

5. Changes by Maasailand Adventure

• We reserve the right to modify the itinerary due to unforeseen circumstances (e.g., weather, park access, or safety).
• Where possible, we will offer an alternative of equal value.

6. Travel Insurance

• All clients are strongly advised to have comprehensive travel insurance.
• Insurance should cover medical expenses, trip cancellations, personal belongings, and emergency evacuation.
• Tanzania has the new insurance policy introduced for all travelers which is $44 per client (I WILL CONFIRM THIS)

7. Liability

• Maasailand Adventure is not liable for any injury, loss, damage, delay, or irregularity arising from any act or omission of third-party service providers.
• Clients participate at their own risk, especially in activities involving wildlife, hiking, or cultural interactions.

8. Health and Vaccinations

• Clients are responsible for ensuring they meet health and vaccination requirements (e.g., yellow fever).
• Consult with a doctor or travel clinic before travel.

9. Visas and Entry Requirements

• Clients are responsible for obtaining valid travel documents, including passports and visas.
• Maasailand Adventure will assist with guidance, but final responsibility lies with the traveler.

10. Governing Law

• These Terms & Conditions shall be governed by the laws of the United Republic of Tanzania.
• Any disputes shall be settled under Tanzanian jurisdiction.